Animated B and Q staff member talking to a smiling customer in a store aisle

B&Q Department Supervisor Animation

Lifetime Training

This is one of two videos we created that give an insight into the new partnership between B&Q and Lifetime Training. This video promotes the new Department Supervisor role at B&Q.

Lifetime Training provides apprenticeships for companies across a wide spectrum of industries. We have created a number of films for Lifetime and their clients, helping to celebrate the achievements of many apprentices at the start of their careers, as well as to give some insight into the opportunities on offer for the apprentices of the future.

This video, in particular, was one of two that was produced for B&Q. Using a combination of animation and motion graphics, we illustrated information regarding their new role and opportunity as Department Supervisor.

We built the animation from scratch, with new artwork and voiceover, sharing drafts as it came together and finishing with a closing screen giving B&Q's Learning and Development contact details.

Looks great Tom, thanks so much.
Lucie Blystad-Collins, Marketing Specialist, Lifetime Training
Read the transcript

We are pleased to announce the introduction of an exciting new role to B&Q. The department supervisor as well as the launch of B&Q apprenticeships. The apprenticeship programme will be delivered through our new and redefined Rising Stars programme. The first programme to launch will be a level 3 retail team leader apprenticeship to support the introduction of the department supervisor role.

It will also provide a development route for newly appointed supervisors and will take 12 months to complete. The first intake on the Rising Stars programme will be one department supervisor per store working in Decor. This role will deputise for the trading manager and will help to narrow the gap between customer advisor and the trading manager, allowing for 7 day a week supervisory cover. The department supervisor will be the equivalent to current supervisors with the same behavioural expectations.

They will be responsible for coordinating the team and activities and will support with other duties that enable the store to function effectively. So what is an apprenticeship? Apprenticeships are work based training programmes for people aged 16 and over and they combine on the job training with a nationally recognised apprenticeship. We have partnered with Lifetime Training to deliver these apprenticeships.

They have over 20 years experience in delivering retail apprenticeships and work with more than 22,000 learners every year. The application process is simple. The job roles will be raised through recruitment and applicants must apply through Tallyo. The recruitment team will work alongside the store to ensure the criteria is met and an interview will be arranged with the unit manager.

The criteria to apply for this exciting new opportunity is the colleague must be 6, 8 or 9 on the 9 box talent grid. The colleague must have no disciplinary and be green absence. The colleague must be contracted to work more than 20 hours per week and not be in full-time education. If your application and interview are successful, your career journey with Lifetime will begin.

Once enrolled, you will discover the Lifetime Learner Portal, your interactive learning platform with your reading resources, discussion forums and much more. Shortly after, you will meet your Lifetime Trainer who is there to guide and support you and set tasks throughout the duration of your programme and will visit you at work every 8 weeks. Upon successful completion of the programme, you will receive a recognised apprenticeship certificate and will have developed new skills and knowledge, enabling you to perform at your best in your new role as a department supervisor. To find out more information, including rates of pay in terms and conditions, please visit the Learning and Development pages on Intercom.

Good luck!

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