NETWORK RAIL CASE STUDY…
In 2020, we were asked to create two iPad-based business simulation workshops for Network Rail.
The existing programs were being delivered by FUEL LEARNING, a provider of innovative training, and our long-time partner IMPROMPTU, who offer the highest quality of business role-play services for learning and development available anywhere on the planet.
The programs involved delegates working through complex narratives as learning exercises and as part of the process, meeting actors in roles as characters from the scenarios.
One involved dealing with a complex infrastructure build for a fictitious football World Cup, the other was set around a catastrophic rail incident.
Our job was to make the whole thing work in a completely new way by:
- Adding a media uplift. Bringing scenarios to life by making them real with films, radio pieces, websites, and animations.
- Removing all paper from the exercise, with all information being disseminated via a slick and extremely easy-to-follow web application, with a well-thought-through UX.
- Take the logistics away from the facilitator meaning that the need for logistics and people management on the day is minimized leaving the learning expert to focus on where their highest value is added - observing and helping delegates to get the most out of the program.
All of this was planned pre-pandemic. So when Covid hit in March, it threw a lot of our plans for filming into question. How would we simulate a railway accident without any access to NR property, or staff, or plant as was the case during the first lockdown? Floating Harbour rose this challenge and we found ways of using film to authentically bring all of these things to life, to help create what has been a highly successful and ongoing suite of programs. None of us realized at the time quite how long remote working would go on. However, the whole concept proved incredibly timely, as the products have transferred seamlessly to a remote learning environment and now work just as well deployed either remotely or face-to-face.
- Significantly enriching the programs and the learning potential
- Massively improving delegate experience
- Making staffing requirements super efficient without watering down the learning outcomes at all (in fact it has improved them)
We believe this is a fantastic way of transforming workshops and training. If you are an organization that wants to train and develop your staff in innovative, powerful, and effective ways - get in touch to find out more.
